About us

Feel Better
Our Story
Founded nearly two decades ago, Osaki Massage Chairs has emerged as the premier and most leading brand in North America, redefining the landscape of health and wellness through cutting-edge technology and a commitment to affordable accessibility. With a steadfast mission to bring top-tier quality products within everyone's reach, Osaki has become synonymous with innovation, reliability, and unparalleled innovation. This remarkable journey of Osaki, highlighting its pivotal role in shaping the massage chair industry and its unwavering dedication to customer satisfaction.
Innovation is in our DNA. Where Science and relaxation meet!
Innovation is the cornerstone of Osaki's identity. As pioneers in the field, Osaki introduced groundbreaking features that have redefined the massage chair experience. Osaki’s unwavering pursuit of innovation has lead Osaki to be the first to introduce many of the features now enjoyed by all massage chair owners.
  • Health Monitor (Blood Oxygen, Heart Rate, Tension Sensor)
  • Pioneering the 3D, 4D & the 4D+ ®
  • Space Saving Technology
  • Ai Technology that customizes a unique massage based on your body’s condition
  • Foot & Arm Rollers
Osaki voted “Best Massage Chair” by
Improving Lives Through Affordable Quality
Osaki Massage Chair's ultimate focus is to enhance the quality of life for everyone. By delivering affordable yet high-quality products, Osaki ensures that the benefits of relaxation and rejuvenation are accessible to broad audience. The brand's commitment to well-being is not just about providing exceptional massage chairs; it's about nurturing a sense of tranquility, comfort, and relief that transcends the physical aspect.
The Most Sold Brand in North & Central America
Osaki has etched its name as a leader in the massage chair industry for the past 10 years, boasting the largest market share in Central and North America. The brand's relentless pursuit of excellence has translated into a burgeoning customer base that swears by the quality and therapeutic benefits of Osaki massage chairs. It is humbling and satisfying to know that our valued customers have made us the most loved massage chair brand. Our repeat customers are second to none!
Unparalleled Nationwide Service Network
With an unwavering dedication to customer satisfaction,
Osaki boasts the largest network of technicians from coast to coast.
  • No Cost Complete Care Warranty
  • Parts Shipped in 48 business hours
  • Repair time 2-3 weeks
  • Chair replacement guarantee
  • 6 Days a week (Mon – Sat)
  • Service available in English, Vietnamese, Chinese, Korean, Spanish & Japanese
  • 100% US Based Customer & Technical Support
The Most Trusted and Loved Brand!
HIGHLY
SATISFIED
4.9
4.9 Google Rating from Our Valued Customers
TESTED
DEDICATION
17
YEARS OF
DEDICATION
Humbly Serving You Since 2007
LARGEST
PARTNERSHIPS
Partnering with the Largest Retailers in the USA
LARGEST TECH
NETWORK
Our Technicians blanket across the US
EXCEPTIONAL
SERVICE
Available 6 Days a week. Expert Advice in many Languages
BENCHMARK IN
INNOVATION
We Set the Standard in Massage Chair Innovation
Department Directory
General Service
Care Team
Extension: 1
sales@osakititan.com
Sales Orders
Sales Team
Extension: 2
sales@osakititan.com
Technical Support & Warranty
Tech Team
Extension: 3
service@osakititan.com
Account Payable & Receivable
Esther Sheng
Extension: 4
esther.s@osakititan.com
National Retail Sales Manager
Alejandro Castellanos
Extension: 16
alejandro.c@osakititan.com
National Retail Sales Director
Tuan Tran
Extension: 20
tuan.t@osakititan.com